Frequently asked questions

An AI Receptionist is an AI agent which is trained on your business information and knowledge base. It includes an AI Voice Agent to handle incoming calls and an AI Chatbot to handle live conversations on your website, social media and texts, both 24/7.

Absolutely! Making your business available 24x7 is one of the key benefits you can expect.

Not necessarily. Our AI Receptionist is designed to support your existing front desk staff by handling overflow, after-hours, or repetitive calls so your team can focus on more valuable tasks.

Very. The AI speaks clearly, uses natural tone and inflection, and is trained to sound friendly and professional. It can also express empathy, offer reassurance, and pause naturally during conversations.

Honestly, No - not the extent that a human receptionist would know personal information about the client/caller and can have multi-level contextual conversations. However, the AI Receptionist is superior technically like identifying names, order history, upcoming appointments in real time, etc.

An AI Receptionist can answer calls 24x7, answer FAQs, provide information instantly and run workflow automations during/after a call. All for nearly 1/10th the cost of a human receptionist.

A human receptionist can understand context, speak with empathy and sound 'real' compared to an AI receptionist.

By ensuring every call is answered — day or night — your business captures more leads, books more appointments, and gives customers a consistently professional experience.

You’ll receive call summaries, transcripts, lead forms, and booking data in real-time. You can monitor all activity from your dashboard or CRM

We are available between 9-5 M-F EST. You can reach our Customer Service by email [email protected]. We typically get back within 1 business day.